My Account/Profile

How do I create an account?

Reminder: Create only one account in this learning management system. 

I have an account and need to update my email.

Contact CE and share your old email and your new email addresses. 

Visitor account

  • Click "Create a guest account" found on the home page.
  • Fill out the user account form and click ‘Create new account’ button once you are done at the bottom of the form. 
  • To ensure the correct credit is received, be sure to choose your Home Organization (where you work or institution) and LEARNER TYPE (physician, nurse, EMS, etc.).
  • Many activities will allow you to register and/or check-in via text message (SMS); however, you must have your mobile number included in your account. A 4-digit number will be texted to your mobile phone. Input those numbers on the ‘Mobile’ tab to verify your number in the system. 
  • When signed in, You can edit your profile by clicking on ‘My account’ and then click the ‘Edit’ tab. Alternatively, click "Edit  My Profile" on the footer of any page, when signed-in.

Children’s Hospital Colorado Team Members

  • Click ‘Sign In’ found on the home page. Click on the "Single Sign On" button “ under the Team Member of Children's Hospital Colorado - Single Sign On.. 
  • If you are using a Children’s Colorado computer and it’s logged into the Children’s Colorado network, you will be automatically logged in utilizing single sign-on (SSO). 
  • If you are not connected the Children’s Colorado network, use your childrenscolorado.org email address as your username and your Children’s Colorado network password. You will be asked to authenticate with Microsoft Authenticator, after entering your email and password.

How do I edit my account?

  • Sign in and click 'My Account' > My Profile.
  • Edit your information and  click on the ‘Save’ button when you are done.

How do I opt out of emails related to Children's Hospital Colorado courses and offerings?

  • Opt out link to alert the Continuing Education Teams and opt out of all CE related emails.

Forgotten Username/Password

I am a Children’s Colorado employee, how do I reset my password?

  • Children’s Hospital employees have single sign on (SSO), which is linked to your organizational sign-on. Reach out to IT if you need to reset your password. 

I am not a Children’s Colorado employee, how do I reset my password?

  • Click the Forgot password link. 
  • Follow the prompts to reset your password, including checking your email. 

Registration

How do I register for a course?

  • Use the ‘Catalog’ or use the search bar to find a course.
  • Click on the course and then click on the ‘Register’ tab.

What is the cancellation process/policy for Continuing Education at Children’s Hospital Colorado?

  • Event specific cancellation policies are in each respective conference brochure. In all circumstances, if a refund is not an option, you may send a substitute with prior notification.

How do I search for courses in my specialty?

  • Search under ‘Catalog’ and refine for category, format, or credit type.

Receipts

How do I print my receipt?

  • Sign in  > Select the ‘My Account’ tab > ‘Orders & Receipts’.
  • Choose the date and click the printer icon.

Where do I go to download a receipt?

  • Sign in  > Select the ‘My Account’ tab > ‘Orders & Receipts’.
  • Choose the date and click the printer icon.
  • Click the ‘Print Invoice’ button in the upper right-hand corner.
  • Choose ‘PDF’ from the list of printers in the print dialog box.
  • Click ‘Print’.
  • Click ‘OK’ and enter a new file name for your PDF & save to your desired location.

Certificates/Transcripts

How do I download my transcript?

  • Sign In > Select ‘My Transcript’ tab .
  • Click the "Download Transcript" button for completed or external credit activities.
  • You may filter by setting the Date completed From and To and clicking "Apply"

How do I add other credits to my transcript (e.g. those obtained outside of Continuing Education at Children’s Hospital Colorado)?

  • Sing In
  • Select 'My Transcript' tab
  • Click on ‘External credits’ and the then click ‘Add credits’ link.
  • Complete the information to ‘Create external credit’ including uploading a copy of the external certificate, if desired.
  • Click ‘SAVE’ and the external credit will be added to your transcript.

How do I go to see my credits from past courses?

  • Sign In and click  ‘My Transcript’ tab.
  • Choose ‘Completed activities,’ ‘Pending activities’ or ‘External credits’.
  • Credits from past course can be searched by title or within a date range.
  • Transcripts can be viewed, downloaded or printed.
  • How can I download a certificate?
    • If an activity offers a certificate, from the 'My Transcript' link, click ‘Download’ for any course as appropriate.

Activity Information

Will an activity save my progress if I need to step away and return to it later? 

  • Yes, it will automatically save your progress.

How do I return to a activity I’ve already registered for and resume it?  

  • Click ‘My Pending Activities'.
  • Click the course as appropriate.
  • Click ‘Register/Enter Course’.
  • Click ‘Resume course’.

IT Information

Which browser should I use for the CE@CHCO website?

  • CE@CHCO works with most web browsers (e.g., Chrome, Microsoft Edge, Safari)

Do I need to have Adobe Reader to participate in courses?

  • A PDF reader, such as Adobe Acrobat Reader, will be required to participate in some courses.

Help Resources

  • For questions relating to an educational activity listed on this website, please contact us. 
  • For technical support please contact the Children’s Hospital Colorado IT help desk: 720-777-4357 (Available 24/7) 

Miscellaneous

Children’s Hospital Colorado Details

Parking information

  • Most conferences are held at Children’s Hospital Colorado on the Anschutz Medical Campus in the Medical Conference and Education Center, 13123 E. 16th Avenue in Aurora, Colorado 80045.
    • CHCO team members are required use assigned parking locations. Guests may park in the Lot 10 located to the east of the hospital on Victor Street.
    • Anschutz Medical Campus employees must park in their designated area.
  • For directions, please visit https://www.childrenscolorado.org/locations/anschutz-medical-campus-aurora

Will there be free Wi-Fi at Children's Hospital Colorado?

  • Children’s Hospital Colorado has Wi-Fi access. Guests should use the approved “TCH Family Network” public network hosted by Children’s Colorado.

What if I have dietary restrictions?

  • All conferences provide a vegetarian option, with gluten free meals upon request. Other special dietary requirements could be considered, but not guaranteed. Options for special dietary requests are available on the registration tab for your specific activity.

What if I need ADA accommodations to participate in an educational activity?

  • Guests requiring ADA accommodations to participate in an educational activity are asked to complete this form 2-4 weeks in advance of the educational activity to allow for resources to be secured.

I am an overseas participant and need a letter of invitation before I can receive my visa. What is the procedure?

  • Registration is paid in full.
  • Registrants must use an email address affiliated with an institute of higher education or a recognized organization related to international higher education.
  • Registrants may be asked to provide a brief statement regarding how the strategic issues in international professional education conference is relevant to their work.
  • Registrants must be fluent in English to allow full participation.
    • A letter of invitation does not guarantee participation.