This regularly scheduled series takes place monthly and is for invited, internal cohorts of Children's Colorado only.

Registration and evaluation are required to obtain professional continuing education credit. See session details for the activity dates hosted within this series.

Every Story Matters: Communication in Care will resume January 2026. Please select a session below and "register" for the course.

Target Audience:
Internal Only - Children's Hospital Colorado Physicians, Advanced Practice Providers

Global Objectives:

• Apply the STORY communication framework (See, Tune in, Open, Recognize, Yes) to structure clinical conversations that enhance empathy, trust, and understanding with patients, families, and colleagues.
• Demonstrate reflective listening, validation (Paraphrase-Empathize-Pause), and curiosity-based questioning techniques to effectively recognize and respond to patient and team emotions.
• Integrate practical, evidence-based communication strategies that improve efficiency, teamwork, and patient-family satisfaction within daily clinical practice.